Changing your shipping address
Updated September 28, 2026
Contact us as soon as possible with your order number and the new address. Orders usually ship within 24 to 48 hours, and we’ll do our best to update it before yours goes out.
If your order has already shipped, we can’t change the address, but you may be able to redirect it through the carrier’s website using the tracking link in your shipping email.
Questions? Email support@wundercool.com or call (833) 993-0569, Monday to Friday, 9:00 am to 5:00 pm.