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Questions about a fan, an order or a return? Real people answer, Monday to Friday, 9:00 am to 5:00 pm.
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Questions, answered.
Something else? Email support@wundercool.com or call (833) 993-0569.
We’re here Monday to Friday, 9:00 am to 5:00 pm, and reply to email within 24 hours on working days.
Will the socket fan fit my light?
It fits any standard E26 light socket, the kind most US ceiling lights use. For recessed lights, screw in the 6-inch extender from the box first so the blades clear the ceiling.
Can I run the fan without the light?
Yes. The fan and light work separately from the remote, so you can use one, the other, or both.
How long do the portable fans last on a charge?
IceForce runs up to 8 hours and the Arctic Clip runs 8+ hours. Both charge over USB-C.
What if it isn’t right for me?
Contact us within 30 days of delivery and we’ll arrange a full refund.
How fast does it ship?
Standard shipping in the US is $9.99, and free on orders over $75. It usually arrives in 5 to 7 business days.